Enjoy a selection of exclusive benefits only available on the Gold Customer Scheme:

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To give you peace of mind, you are entitled to a free level & health check every six months after taking delivery of your new vehicle*. The check comprises of 30 points and any top-ups required are free of charge. You will then be given documentation containing the information about your vehicle’s health.

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A 10% discount on parts when you have work completed on your vehicle at Hartwell.*

*Whilst you remain the owner, offer is non-transferrable.

icon of a spanner with text for 30% discount on labour costs

You will receive a 30% discount on any labour costs for work quoted when found to be needed during your service. (Work must be completed after your service has finished).

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As a gold customer, you will be guaranteed to have a next day service booking.

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When you arrive for your service your vehicle will be fast tracked in the workshop and will be seen to first by one of our service team members.

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If you are experiencing issues or problems with your new vehicle we can guarantee next day diagnostic work for customers that have vehicles under warranty.

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When your vehicle is serviced with us, we will complete a complimentary wash and vacuum of your vehicle.

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If you choose to deliver the vehicle to us for its service we offer a variety of refreshments, Wi-Fi, and comfy chairs for you to enjoy whilst you wait!

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When you arrive for your vehicle’s service a member of our team will be ready to meet you and assist you by parking the vehicle for you.

Hartwell MyGarage App:

Hartwell MyGarage is an App that will benefit you with useful features such as Service and MOT reminders, going paperless by storing all your documents digitally, and access to exclusive Member Benefits.

You’ll also be able to:

  • Check service and MOT due dates
  • Pay for servicing directly through the app
  • Access your Hartwell paperwork digitally
  • Track your vehicle’s progress through the workshop while it’s in with us
  • Access exclusive Member Benefits
  • View your orders history
  • Search New and Used vehicle stock
  • Complete purchasing a vehicle through our paperless process
  • View latest offers
  • Update your contact details
  • View vehicle and product videos added to your App by our Team
  • Contact us directly through the app
  • Give us your feedback
  • You can add other vehicles in your household to the app for reminders on those too

Delighted to assist you

Established in 1919 in Oxfordshire, Hartwell Automotive Group Ltd is a trusted leader in the automotive industry, dedicated to providing you with the support and guidance you deserve.

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Hartwell Automotive Group Ltd.

Wootton Business Park, Wootton, OX13 6FD

Hartwell Automotive Group Ltd is a credit broker, not a lender and is an Appointed Representative of Hartwell Finance Limited which is authorised and regulated by the Financial Conduct Authority. We can introduce you to a limited group of carefully selected credit providers who may be able to offer you finance for your purchase. Credit providers may have different interest rates, charges and acceptance criteria and therefore we cannot guarantee advertised offers are available in every case. We do not charge you a fee for our services. We are only able to offer a range of finance products from these providers, which may be suitable for you and we will explain the key features of these products to you. These finance providers will pay us for introducing you to them. Other lenders may be available to you personally and we are happy to work with these.

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© 2025 Hartwell Automotive Group Ltd Registered in England. Company Reg. No: 158447. VAT Reg. No: 194365535. Website designed by Bluesky Interactive Ltd